Server Report - 12:25AM EST - Bark Communications

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  • Jul19Tue

    Server Report - 12:25AM EST

    July 19, 2011

    Posted by Ray Majoran

    As noted in our Twitter feed updates, some of our users experienced server issues today. Here is a quick summary report:

    - Over the weekend, there were a couple of instances of users that could not get to their websites. We handled a couple of requests through software reboots and monitored the situation carefully.

    - Upon evaluation early this morning (5:50am EST), we determined it was necessary to move data off of one server to another.

    - In doing so, some users experienced latency issues throughout the day; sometimes even downtime.

    - Upon realizing this, we made a major decision to escalate an additional server change (that we had scheduled for later this week).

    - At the end of the day, we ended up moving all of our code and databases to 6 new enterprise-class servers, which are exponentially faster than our old ones.

    - Earlier this evening, we completed the migration and everything began running smoothly again for most users.

    - As of 12:25am, we are still working hard to tie up some loose ends. Everything is running smoothly.

    - We will be making a few more updates over the next couple of days to fine-tune everything.

    If you have any additional questions or problems, please don't hesitate to login to your account and submit a support ticket.

    Have a great night!

    Sincerely,
    Ray Majoran, CEO